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Refund and Returns Policy

Not sure about the choice? Order without hesitation! It is easy to cancel any purchase and refund from the clickemagazine authorized store

Cancellation of the order – at any time

Before receiving the order, you can cancel the purchase at any time. Even if you have already paid for the purchase, we will refund the entire amount to your card. Email us at

Return of goods – within 7 days

Change your mind or choose a different device? Not a problem! A good quality product can be returned within 7 days after receiving the order. For whatever reason.

We reserve the right to conduct a technical examination of the product. In addition, courier shipping costs for returns are the responsibility of the buyer. *

The returned item must be

  • Fully loaded.
  • No traces of use and damage, while maintaining the presentation and consumer qualities.
  • In undamaged original packaging, preserving all types of marking and protection, seals, factory labels.
  • With originals of documents confirming the purchase of goods (invoice, cashier’s receipt).

The return policy is not intended to be used or tested. We may refuse to return used items. Gifts or accessories, if included, must be returned with the item

* This condition applies only when buying online in the online store

Return of defective goods – within 14 days

Use and test! If you find technical faults, you can refuse the goods within 14 days of receiving your order. We will need to conduct a technical expertise. After the specified period, the goods are subject to warranty repair.

How to Return an Item

Follow these steps:

  • Fill out the return or exchange form (download Word document).
  • Send a scan or photocopy of your application to
  • Our operator will contact you to confirm the return and how to ship the item. Payment for delivery at the expense of the buyer.
  • Please deliver the original return request and proof of purchase by courier.

If the conditions for the return are met, we will refund the cost of the goods within 10 working days from the date of receipt. Refunds are made to the bank card that paid for the order, or to the buyer’s bank account.

We will contact you if there are any complaints about the configuration or the condition of the goods

  • In the event of incomplete delivery, the cost of the missing parts will be withheld.
  • If we find damage to the goods or packaging, we will send the goods for additional examination.